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Hilton Garden Inn Kraków Airport has a new arrangement of the ground floor. The lobby, partly the restaurant and the foyer with a complex of conference rooms have undergone a metamorphosis. The development of the new project and the coordination of work during implementation were entrusted to AKA Studio, which specializes in hotel design and has extensive experience in cooperation with international hotel chains.

Publication: Hotelarz 11.03.2024

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10th anniversary of Kraków Airport Hotell

Sentimental meetings and a lot of impressions [...] Moments that will remain in memory for a long time [...] Closeness and joy of celebrating together [...] These words were repeated in reports from our event.

The 10th anniversary gala of the hotel is behind us We decided to spend a special evening having fun and integrating with current and former employees, colleagues, business partners and friends #HiltonBaliceTeam

Publication: LinkedIn Hilton Garden Inn Kraków Airport 20.11.2024

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HGI Kraków Airport hotel celebrates its 10th anniversary
Hotelarz Magazine, e-hotelarz.pl

The anniversary celebration, held in the hotel's conference spaces, brought together current and former members of the #HiltonBaliceTeam, owners, business partners, media representatives, and friends.
"This anniversary is a shared celebration for everyone whose dedication has contributed to the development of this place," emphad Piotr Ignaszak, General Manager of the hotel.

Read more HERE

What about those employees in the hospitality industry?
Justyna Bylica-Raczek for Hotel Management Magazine

When choosing a place to stay, guests undoubtedly pay attention to its appearance, the architecture of the building, the amenities, and often the increasingly sophisticated location. However, hospitality is not about buildings, equipment, or conveniences—it’s primarily about people and their interactions. It’s the receptionists—Kasia, Ania, Karolina, and Michał—who greet the guests with a smile and invite them to check in. They listen to the stories of the guests' journeys, like what caused them to arrive three hours late. These are the receptionists who, with immense patience, explain three times when the restaurant is open and how to find the room because, after a long journey, tired guests sometimes ask the same questions twice, even though we’ve just finished explaining.

Read more HERE

In such moments, I remind myself why I work in the hospitality industry.
Justyna Bylica-Raczek on LinkedIn

"I felt at home here – everyone is so kind and helpful!" "The atmosphere in this hotel is simply magical. Every detail is perfected, I feel special here." "This is the best hotel I’ve ever stayed at. The team creates an amazing atmosphere – full professionalism and warmth." "I’ve never been in an airport hotel with service like yours."
[...]
These words from our guests did not surprise me, of course, because they reflect how our guests rate us in surveys. For example, on Booking.com, we have a rating of 9.1, and the average annual internal Stay Score of our hotel is around 94.5%—I think this is quite an achievement for a 10-year-old airport hotel. What did I feel listening to all these kind words? I was filled with pride and gratitude for being part of this team. It is in such moments that I remind myself why I work in the hospitality industry.

Read more HERE

Another visit from the Jastrzębski Węgiel volleyball team
Jastrzębski Węgiel, Facebook

"Today marks the start of our journey to Lüneburg for the Champions League. As usual, we are staying at the Hilton Garden Inn Krakow Airport, where we will spend the night before heading to Germany early tomorrow morning. We thank the hotel staff for the excellent accommodations," the volleyball champions highlight on their Facebook profile.

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They are real. They are genuine [...]
Marcin Banaszkiewicz, LinkedIn Trainer

I visited them recently, 3.5 years after the training.
It was a fantastic time. Why?
In the evening, after an intense day, I sat down at a table in the restaurant and had a wonderful evening with Michał.
We talked about life, man to man, and sampled the specialties prepared by Ilona.
What a joy it is to see Ilona spreading her wings and now having her own signature menu.
I enjoyed a delicious shrimp appetizer and potato pancakes with steak and an amazing mushroom sauce. The wine for this dinner was selected by Artur, the Shift Manager of the Bar at the L'atmosphère restaurant located in the hotel.
And now, listen carefully. This is not a promotional post. So why am I writing it? Because they are real. Because they are genuine. Because we know them by name.
Each of them has become a "touchpoint" with the company.

But not through polished corporate praises, rather through the lens of their expertise and work. Not through pre-made posts, but words straight from the heart [...]

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The Hilton Balice Team Guests of Global Entrepreneurship Week
CKZiU No 1, Wadowice

Friday, November 22, marked the culmination of a series of events organized at the Vocational and Continuing Education Center No. 1 in Wadowice, held as part of Global Entrepreneurship Week (November 18–22, 2024).
At the invitation of the students, school management, and teaching staff, Ewelina Kubaśka, Adam Marcinek, and Michał Popek participated in a meeting with the youth. Representing the Hilton Balice Team, they highlighted the benefits of working in the hospitality and gastronomy industry.
"These meetings provided an excellent opportunity to broaden knowledge about the job market and entrepreneurship, as well as to gain valuable insights for future career paths," emphad the event organizer on their website.

READ MORE HERE

Convesation with Ewelina Kubaśka, HR Manager
Violetta Hamerska, LinkedIn

💥It's here! The first issue of the Guest Experience Manager e-magazine! 💥Where... 📌 Ewelina Kubaśka from Hilton Garden Inn Kraków Airport tries to answer the question whether investing in hotel employees is worth it. Ewelina's entire statement can be found HERE in the first issue of the e-magazine.

Reception and Housekeeping Department training
Małgorzata Pelczar, LinkedIn

The fantastic Reception and Housekeeping team of #HiltonGardenInnKraków Airport is the best proof of this! Thank you all for your commitment and great work, especially #JustynieBylicyRaczek for your trust and inspiring leadership! Working with you is a real pleasure. 😊 You can find the entire entry HERE

Cooperation with LKS Lotnik and the 10th anniversary of the Hotel
LKS Lotnik, LinkedIn

✈️ Our "aviation" partner - the Hilton Garden Inn Kraków Airport hotel celebrated its 10th anniversary two weeks ago 🎂 on the occasion of which we once again wish the entire #HiltonBaliceTeam our best wishes 💯 ✈️ A few moments earlier, the contract based on which was extended Hilton Garden Inn Krakow Airport continues cooperation with our club, supporting the sports development of Kryspin's youth 💙 🧡

You can find the entire entry HERE

10th Anniversary Kraków AIrport Hotel
Grzegorz Gogola, LinkedIn

The atmosphere that evening was exactly what we experience every day - full of openness, respect and positive energy. It cannot be forced or counterfeited. It is the people who create Hilton Garden Inn Kraków Airport and make this place stay in our hearts for a long time. Looking back on the last 10 years, I feel extremely proud - of our achievements, of the bonds we have built and of the history we are writing together. Every success is the result of the work, passion and commitment of everyone who was part of this path. Thank you for these years and I wish you more equally successful ones❗ 🚀

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